Personal Data Policy
Dear Customers, Potential Customers and Website Visitors, Dreamon San. and Tic. Ltd. Sti. As (hereinafter referred to as the "Company"), we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as "data controller" pursuant to the Law on Protection of Personal Data No. 6698 ("KVKK").
WHAT IS YOUR PROCESSED PERSONAL DATA
Your Identity Information (Name Surname, Date of Birth, TR Identity Number)
Your contact information (Address, e-mail address, phone number)
Details of your use of the Site (Your behavior on the Site, transactions, preferences, products visited, etc.)
Your Username and Password specially allocated to you
Your company information (Company name, phone, address)
With the establishment of the Membership Agreement;
Your Identity Information (Name Surname, Date of Birth, TR Identity Number)
Your contact information (Address, e-mail address, phone number
If you request an invoice and share it with us (TR Identity Number, Tax Identity Number)
Processing to be sent to the Payment Institution if you make a payment by credit card.
If Wire Transfer is selected as the Payment Method, Bank Iban and information about the Bank you use,
If You Are a User;
Your Username and Password specially allocated to you
Your company information (Company name, phone, address)
Records of services provided by our company (Demand and Complaint Management)
Records created with the received form regarding your complaints
If you are a user, the purpose of holding the title of data processor within the framework of the electronic commerce system we provide is ………. Information belonging to your customers, which is formed only by using the storage and system without determining the purposes and means of processing,
In case you give permission for electronic commercial communication;
Your identity information (name, surname,)
Your contact information (address, e-mail address, phone number)
Details of your use of the site (your behavior, transactions, preferences, products visited, etc.)
Your marketing-based information (demographic member/user/customer information such as date of birth, Site usage, shopping habits, address and habits, shopping habits-preferences, likes and comments regarding all kinds of products and services, campaigns, surveys, etc.) , invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile / home / work phone / fax numbers, e-mail addresses, cookies (cookie, web browser beacons-information). , IP, beacon, wired-wireless network connection information, etc.),
PURPOSE OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;
General Purposes:
If you contact us, your identity and contact information in order to resolve your problems and complaints and to contact you when necessary,
Your identity, communication, invoice, shopping information in order to fulfill our obligations arising from the legislation, to fulfill our other legal obligations, especially information security, with authorized and responsible public institutions and organizations,
Your identity, contact, invoice, shopping information, in order to use all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes arising from the contract,
In order to distinguish the records we create in our system regarding you from the records of other customers, and to enable you to benefit from the post-sales operational processes without submitting an invoice/receipt, your identity and contact information
If you request an invoice, your identity and billing information in order to issue an invoice,
If you want to make your payment by credit card, your credit card information (credit card information is transferred to the payment institution without recording) so that the payment can be received.
In order to fulfill our storage obligations arising from the legislation, your identity, shopping and billing information
If You Are a User,
Within the scope of the User Complaint and Request Form, in order to ensure the development of our product and to respond immediately to your requests,
If provided to you in order to track regular payments, make arrangements with your account information and manage your Electronic Commerce environment,
If you are a user, the sales you have made, ensuring the execution of your electronic commerce site,
Within the scope of the service provided, with the aim of managing your requests and providing the users' electronic commerce in the best way with the best service principle,
For the purpose of managing your electronic commerce site with the business partners on the website or to whom we transfer your data upon your request,
In case you give permission for electronic commercial communication,
We process your identity, communication, shopping and marketing information in order to create/make general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities, and to carry out all kinds of commercial communication activities for you.
METHOD OF COLLECTING YOUR PERSONAL DATA AND LEGAL REASON
Your personal data Dreamon San. and Tic. Ltd. Sti. by; All kinds of shopping, collection, delivery, transaction, survey filling, on the Site are processed within the framework of your Electronic Commercial Communication Permission, which is obtained through automatic methods or electronic systems.
Dreamon San. and Tic. Ltd. Sti. as your personal data; Regarding the Membership agreement, Contract Annexes and KVKK processes on the site, "data processing is necessary for the establishment and performance of the contract", "fulfillment of legal obligations" and "legal reasons for data processing mandatory for the legitimate interests of the data controller; regarding our storage obligations arising from the legislation" the legal reason of “fulfillment of legal obligation”; If you are a user, "data processing is necessary for the establishment and performance of the contract", in terms of tracking your requests and complaints, "data processing is mandatory for the exercise of the right", your personal data will be used in case you give Electronic Commercial Communication Permission and your data will be used to provide you with new services with your Business Partners. We collect on the basis of express consent legal reasons.
Explicit consent; It is clearly stipulated in other legislation to which our company is subject,
Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, to be able to offer the requested products and services and to fulfill the requirements of the contracts you have concluded,
Obligatory in order to fulfill the legal obligation,
The person concerned has been made public by himself,
Data processing is mandatory for the establishment, exercise or protection of a right,
Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
Having your express consent; Personal data other than health, without seeking explicit consent in cases stipulated by law,
Personal data related to health, on the other hand, can only be collected for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, by persons or authorized institutions and organizations under the obligation of confidentiality, without seeking the explicit consent of the relevant person.
TRANSFERRING YOUR PERSONAL DATA
Dreamon San. and Tic. Ltd. Sti. as your personal data;
Information technologies, marketing activities, or consultancy that requires expertise, etc. with business partners and service providers (call center, personal data collection service via devices, marketing consultancy, database, electronic message tool service providers, consultancy, etc.) with the companies providing the service) or abroad in case the servers of our domestic business partners are abroad,
With our dealers and business partners for the purpose of solving your shopping and all other product requests on the site,
The permission you give to our business partners that are on our site and offered to our service and that we want to receive service from.
To these institutions, organizations and authorities, with the information requested from us, in order to fulfill our other obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as the rights of lawsuit and reply,
If you make your payment by credit card, you can send your credit card information to Dreamon San. and Tic. Ltd. Sti. without being registered by the relevant bank, electronic payment institution, etc. We transfer it to third parties that provide the service.
YOUR RIGHTS
Pursuant to Article 11 of the Law; through the methods set out in the "Contact" section of this Policy.
Learning whether your Personal Data is processed or not,
If your Personal Data has been processed, requesting information about it,
Learning the purpose of processing Personal Data and whether they are used in accordance with its purpose,
Knowing the third parties to whom your Personal Data is transferred, at home or abroad,
Requesting correction of your Personal Data if it is incomplete or incorrectly processed,
Requesting the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation
Requesting notification of third parties to whom your Personal Data has been transferred,
Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems
If you suffer damage due to unlawful processing of Personal Data, you have the right to demand that this damage be remedied.
CONTACT
You can submit your applications to Dreamon San. and Tic. Ltd. Şti.'s e-mail address allocated for the application procedure in question online@dreamon.com.tr from your registered e-mail on the system, or to Dreamon San. and Tic. Ltd. Ltd. Şti. in writing to the address given below (We would like to remind you that in cases where the relevant request must be made in a certain procedure as per the law, the said procedure must be followed.)
Address: Dreamon Plaza Güvenevler Mah. 29115 No. Cad. No:17/2 Şehitkamil/Gaziantep/Turkey
Phone: +90 342 231 15 56